1.1 By accessing or using the Asus Distribution Link website or services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, you must refrain from using our services.
1.2 By accepting these Terms, you also agree to abide by our Privacy Policy and other policies available on our website.
1.3 In these Terms, “you” refers to the end-user accessing our services, while “we,” “us,” or “our” refers to Asus Distribution Link.
2. Eligibility
2.1 Use of our services is available only to individuals who can legally enter into contracts under applicable laws.
2.2 Minors (under 18 years) are not eligible to use our services unless supervised by a legal guardian or parent.
2.3 By using our services, you confirm that you are at least 18 years old and capable of entering into a binding contract.
3. Communication
3.1 When you contact us via phone, email, or through our website, you consent to receive communications from us. We may communicate with you via email, SMS, phone calls, or notices posted on our website.
4. Your Account and Responsibilities
4.1 You may access our services either as a guest or by registering an account. However, certain benefits and promotional offers are reserved for registered users.
4.2 To register, you must provide a valid Bangladeshi mobile number, Facebook account, or email address. You will receive a password or one-time PIN to log in.
4.3 You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.
5. Charges
5.1 Membership on our website is free. We reserve the right to introduce fees for new or existing services at our discretion.
6. Copyright
6.1 All content on our website, including text, images, software, and services, is the property of Asus Distribution Link or its licensors. Unauthorized copying, reproduction, or distribution is prohibited.
7. Cookies
7.1 Our site uses cookies to enhance functionality. Cookies are small data files stored on your device when you visit certain websites. They cannot read data from your hard drive or other sites’ cookies.
8. Promotional Activity
8.1 We may run promotions and advertisements that are truthful and non-deceptive. Users are responsible for reviewing relevant information before participating in any promotion.
8.2 Short-term or long-term promotional activities are valid for a single order per account. Suspicious or abusive practices may result in order cancellation or account termination.
9. The Contract
9.1 Your order is an offer to purchase products. An “agreement to sell” is formed when we send an Order Confirmation email/SMS. The contract is finalized upon delivery of the product(s).
9.2 You can cancel your order at no cost before delivery.
10. Product Descriptions
10.1 We strive for accuracy in product descriptions but do not warrant their completeness or error-free nature. If a product does not match its description, you may return it unused.
11. Pricing
11.1 Prices listed are the full retail price suggested by manufacturers or suppliers. Despite our efforts, some items may be mispriced due to technical or human error. We reserve the right to correct such errors.
12. Return Policy
12.1 You may return products within 7 days of receipt if they do not meet expectations, are damaged, or are unsatisfactory. Perishable items like milk have a 1-day return policy, except for mangoes, which have a 3-day policy.
13. Refund Policy
13.1 Refunds will be processed within 10 days of acknowledgment. Refunds will be credited to your Chaldal Balance or original payment source upon request.
14. Supply Policy
14.1 We do not manufacture products but strive to ensure quality. If a product is found injurious upon delivery, we will accept returns. Issues reported after 12 hours may be attributed to manufacturer defects.
15. Stock-Out Policy
15.1 If an item is out of stock, we will notify you and offer a suitable replacement or mark the item as out-of-stock in your order.
16. Modifications
16.1 We reserve the right to modify these Terms and Conditions. Changes will be effective upon posting on our website.
17. Software Terms
17.1 You may use our software solely for accessing our services. Unauthorized use, reverse engineering, or tampering with the software is prohibited.
18. Deleting Your Account
18.1 You may delete your account if there are no pending payments or ongoing orders. Account deletion will terminate all related contractual relationships.
19. Referral Program
19.1 Participants in our referral program may earn rewards for referring new users. Rewards are non-transferable and may expire.
20. Handling Fee
20.1 A handling fee may be charged for products requiring extra effort to source, store, or deliver. This fee is refunded in case of returns.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
