Asus Distribution Link is a trusted online platform specializing in the distribution of high-quality imported products across Bangladesh. Founded on January 1, 2021, we offer a wide range of categories, including healthy foods, quality milk, diet nutrition, cold drinks, groceries, breakfast & dairy, and canned food. Our mission is to provide customers with premium products at competitive prices while ensuring a seamless shopping experience.
2. Where is Asus Distribution Link located?
Our office is located at: 1282, Shahjahan Plaza, (4th Floor), East Manipur, Begum Rokeya Saroni, Mirpur, Dhaka-1216.
No, you can browse and shop as a guest. However, creating an account allows you to access exclusive benefits, promotional offers, and a personalized shopping experience.
5. How do I register for an account?
To register, simply visit our website or app and sign up using your valid Bangladeshi mobile number, Facebook account, or email address. You will receive a password or one-time PIN to log in.
6. Can I delete my account?
Yes, you can delete your account through our Android or iOS app. Go to the profile section, navigate to settings, and select “Delete Account.” Once deleted, all your personal and account information will be permanently removed.
Products and Categories
7. What types of products does Asus Distribution Link offer?
We specialize in imported products across the following categories:
Healthy Foods
Quality Milk
Diet Nutrition
Cold Drinks
Groceries
Breakfast & Dairy
Canned Food
Popular products include dates, nuts, juice, nan, vinegar, and more.
8. Are the products imported?
Yes, all products are imported and carefully selected to ensure the highest quality standards.
9. What if a product is out of stock?
If a product is unavailable, we will notify you via SMS, push notification, or phone call. We may also offer a suitable replacement product. If you decline the replacement, the item will be marked as out-of-stock in your order.
Orders and Delivery
10. How do I place an order?
Browse our website or app, add your desired products to the cart, and proceed to checkout. Provide your delivery details and payment information to complete your order.
11. Where do you deliver?
We deliver across Bangladesh. However, specific services like 1-hour delivery are available only in select areas such as Dhaka, Chattogram, and Jashore.
12. Can I cancel my order?
Yes, you can cancel your order at no cost before the goods are delivered.
Returns and Refunds
13. What is your return policy?
You may return products within 7 days of receipt if they:
Do not meet your expectations
Are damaged during delivery
Have quality or quantity issues
Are received in an unhealthy or unexpected condition
For perishable items like milk, fruits, and vegetables, we have a 1-day return policy. Mangoes have a 3-day return policy.
14. How do I get a refund?
Refunds are processed within 10 days of acknowledgment. The refund amount will be credited to your Asus Distribution Link balance or your original payment source upon request. Cash refunds are issued only as Chaldal Credits.
Payments and Fees
15. What payment methods do you accept?
We accept various payment methods, including:
bKash
Cash on Delivery (COD)
16. Is there a handling fee?
Certain products that require extra effort to source, store, or deliver may incur a handling fee. This fee is refunded in case of returns.
17. Is membership free?
Yes, membership on our platform is free. However, we reserve the right to introduce fees for new or existing services in the future.
Promotions and Loyalty Programs
18. Do you offer promotions or discounts?
Yes, we run short-term and long-term promotional activities. These offers are valid for a single order per account within the specified timeframe.
Privacy and Security
19. How is my personal information protected?
We take data security seriously and use encryption, access controls, and regular audits to protect your information. For more details, please review our Privacy Policy .
20. Do you share my information with third parties?
No, we do not sell your personal information to third parties. However, we may share information to comply with legal obligations or protect our rights and property.
Technical Issues
21. What should I do if the website/app is inaccessible?
Occasionally, the website or app may be inaccessible due to maintenance or technical issues. Please try again later. We are not liable for any losses arising from such inaccessibility.
22. What are cookies, and why are they used?
Cookies are small data files stored on your device to enhance functionality and improve your browsing experience. They cannot read data from your hard drive or other websites.
Legal and Compliance
23. What are the terms of use for Asus Distribution Link?
By using our platform, you agree to abide by our Terms of Use, which outline your responsibilities, eligibility criteria, and our policies. Review them here .
24. Can minors use the platform?
No, users must be at least 18 years old to register and transact on our platform. Minors may use the platform under the supervision of a legal guardian or parent.
If you have additional questions or need further assistance, feel free to contact us at info@adlbazar.com or call us at +8801325060980 . We’re here to help!
